Delivery & Returns
Delivery
Domestic:
- Hermes Tracked (2-4 Working Days): £2.95 or FREE on UK orders over £30
- Hermes Tracked (1-3 Working Days): £4.45
Europe:
- We currently ship to Belgium, France, Germany, Ireland, Italy, Netherlands, Portugal and Spain
- Hermes International (3-8 Working Days): £8.45 or FREE on orders over £70
Shipping
- All of our shipping is plastic-free
- We use cardboard boxes for the exterior
- We use a mixture of recyclable paper, reused paper and biodegradable (and dissolvable) packing peanuts for the interior
Returns
If you would like to refund or exchange an item please notify us within 14 days of delivery to qualify for a refund. Unless an item is faulty the cost of returning the goods is the customer’s responsibility. Goods must be returned unused, undamaged and in original packaging then we can issue a full refund. If you need an extension on the 14 day refund period, you may request one using the contact form. You must have a valid reason that you need to extend the period.
If you want to return a product, please send to:
Babl Eco Store
Birwey, Barracks Hill
Totnes
Devon, TQ9 6DG
UK
Please note: the shipping costs involved in returning your item will be borne by the customer, unless the item is faulty.